Privacy Policy

1. Information We Collect

RoboFlexx collects information to provide and improve our lead generation services:

Information You Provide

• Contact information (name, email, phone number, company details)
• Account credentials and profile information
• Target audience criteria and campaign preferences
• Payment and billing information
• Communications with our support team

Information We Collect Automatically

• Usage data and analytics about how you use our platform
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Campaign performance and engagement metrics

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our lead generation services
• Processing payments and managing your account
• Improving our AI algorithms and targeting capabilities
• Communicating with you about your account and services
• Providing customer support and technical assistance
• Complying with legal obligations and protecting our rights
• Analyzing usage patterns to enhance user experience

3. Information Sharing and Disclosure

RoboFlexx does not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including payment processors, cloud hosting providers, and analytics services. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Lead Data and Privacy

As a lead generation service, we handle prospect information with special care:

• Lead data is collected from publicly available sources and opt-in databases
• We verify lead quality and ensure compliance with applicable privacy laws
• Clients are responsible for their own compliance when using provided leads
• We provide opt-out mechanisms for individuals who don't wish to be contacted

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection best practices
• Incident response procedures for potential security breaches

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Retained while your account is active and for 7 years after closure
• Lead data: Retained for the duration of service and up to 2 years for quality assurance
• Usage analytics: Aggregated data may be retained indefinitely for service improvement

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Performance cookies to optimize our services

You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

13. Compliance

RoboFlexx is committed to compliance with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. We regularly review and update our practices to ensure ongoing compliance.